What Austin Homeowners Say About Penhallow Remodeling Austin
Reviews tell you what a contract can’t: whether the crew showed up when they said they would, whether the written price held, and whether the work still looks right six months later. In Austin, where summer heat exposes every shortcut in a remodel, homeowners are candid about what worked and what didn’t. We earn each review the same way: a written price before the first hammer swings, background-checked technicians in uniform at your door, and a 365-Day Done Right Promise that puts our return visit in writing. Here’s what neighbors across Austin have told us.
Recent Reviews
Our 1950s bungalow in Crestview had a bathroom so small the door hit the vanity. Trevor walked the space with us, talked through moving the plumbing for a walk-in shower, and handed us a written number that included the cement board substrate (the moisture-resistant layer behind your tile), the Kohler fixtures, everything. No add-ons at the end. The tile work is straight, the shower pan drains perfectly, and the written price is exactly what we paid.
Erin N.
Crestview, Austin
We interviewed four contractors for a kitchen remodel in Mueller. Penhallow was the only one who put the full scope on paper before we committed: KraftMaid cabinets, Cambria quartz countertops, a Blanco sink, labor, permits, the lot. Trevor told us the number would not move unless we changed the scope. It didn’t move. The crew left the job site broom-clean every evening, which my wife still talks about.
Diego H.
Mueller, Austin
Whole-home remodel in Allandale. We lived in the house during most of it, which I don’t recommend for the faint of heart, but the Penhallow crew made it manageable. They sealed off the work zones, showed up in the window they gave us, and the same technicians were on site every day. When a cabinet door arrived from the supplier with a scratch, Trevor had a replacement ordered before I finished pointing it out. That’s the 365-Day Promise in action before the job even closed.
Beatriz F.
Allandale, Austin
We had Penhallow gut and rebuild our primary bathroom in Barton Hills. The price included a free return visit if anything failed inside the guarantee period, which I assumed was marketing until a grout line cracked near the tub six months later. Called the number, got a real person at 9pm, and a technician was back out the next week. No service call fee, no re-inspection fee, no argument. Fixed it and touched up the surrounding grout so it matched.
Alma V.
Barton Hills, Austin
Kitchen remodel in Hyde Park with a century-old house underneath. Trevor was honest that opening the walls could reveal surprises, and he priced the known scope in writing while walking us through what a change order would look like if we found rot. We did find some, and the change order was presented, priced, and approved before any extra work started. No mystery charges. The James Hardie siding on the back addition has held up through two Texas summers already.
Erin N.
Hyde Park, Austin
Bathroom remodel in Zilker. What stood out most: every person who walked into our house wore a uniform and introduced themselves. No unmarked pickup trucks, no random day laborers. Trevor set the expectation for the defined arrival window early and the crew hit it every day. The finished bathroom has Toto and Moen fixtures, a Silestone vanity top, and a shower that doesn’t leak. We’ve already asked for a quote on the kitchen.
Diego H.
Zilker, Austin
Why Customers Trust Us
Read those reviews again and you’ll notice a pattern. Nobody mentions a sales pitch. They mention the written price, the arrival window, the crew in uniform, and what happened months later when something needed attention. That’s the Kingswell Way, which has guided this company since 2004: say the price before the work, show up in the window we gave, leave the place cleaner than we found it. Every project at Penhallow Remodeling Austin carries the 365-Day Done Right Promise in writing. If the work fails inside the guarantee period, we come back and fix it at no charge. No service call fee, no re-inspection fee, no fine print. Behind that promise sit products we trust our name on: KraftMaid and Wellborn cabinetry, Cambria, Silestone and Caesarstone countertops, Kohler and Moen fixtures. Trevor Nash, owner of Penhallow Remodeling Austin since the location opened, signs off on every written quote himself. If you’re planning a kitchen remodel, bathroom remodel, or whole-home remodel in Austin, call (325) 225-5429 for your free estimate. A real person answers, day or night.
Written by Trevor Nash, Owner at Penhallow Remodeling Austin, serving Austin homeowners with written-price remodels and the 365-Day Done Right Promise.
