







Free written scope consultation - allowances, timeline, and change-order rules on paper before a single trade is scheduled
CGI Bathroom Remodeling: The Austin Owner’s Guide
If you have a CGI bathroom product that’s reached the end of its useful life, we can help. Penhallow Remodeling Austin replaces and remodels CGI bathrooms throughout Austin, and a full bathroom remodel here typically runs $9,000 – $28,000 depending on the scope, materials, and what’s hiding behind the walls once we open them up. Most owners call us after a leak they couldn’t trace, a shower pan that’s cracked, or cabinetry that’s swollen from years of Texas humidity. We’re not affiliated with CGI as a manufacturer, but we work with their products regularly and know what it takes to swap them out cleanly.

For Austin homeowners, CGI bathrooms tend to fail in predictable ways. The two biggest culprits are water intrusion around the shower base and sealant breakdown along the seams. In a city where summer humidity sits above 70 percent for months at a time, any gap in the waterproofing layer gets found fast. Trevor Nash has seen enough of these jobs near South Congress to know the difference between a cosmetic refresh and a full tear-out, and he’ll tell you which one you actually need before any money changes hands.
Key Takeaways
- CGI bathroom remodels in Austin typically run $9,000 – $28,000 installed.
- We provide a written price before any work starts, and a 365-Day Done Right Promise in writing on every project.
- CGI products vary by series and size; we verify compatibility before ordering parts or planning the job.
- Most failures come from failed waterproofing or worn seals, not the tub or shower shell itself.
- Call (325) 225-5429 for a free estimate. A live person answers, 24/7.
Styles & brands we work with







Which CGI Models This Applies To
CGI is best known in the Austin market for their acrylic and gel-coated bathroom units: tubs, showers, tub-shower combos, and surround panels. The most common lines we see in Austin homes are the CGI Freedom collection (entry-level, thinner shells) and the CGI Legacy series (heavier, with a denser backing layer). If you’re not sure which one you have, the model label is usually stamped on the inside of the access panel or embossed on the back side of the tub lip. We can identify it on a site visit.
Here’s the compatibility gotcha most homeowners don’t know: CGI surrounds are not universal across their own product lines. A Freedom surround will not seat correctly on a Legacy base because the flange profiles differ by about 3/8 of an inch. Mixing them almost guarantees a seam leak. For that reason, we always verify the exact model before we order any replacement, and we do not substitute aftermarket panels on a CGI base. The one exception is drain assemblies: a standard brass or PVC tub drain from Kohler or Delta works fine on most CGI tubs, and we stock those on the truck.
Signs Your CGI Bathroom Remodeling Is Failing
- Soft spots in the floor around the toilet or tub. This means water has been getting under the flooring for a while. The subfloor is absorbing moisture, and Austin’s humidity keeps it from drying out on its own. The fix is usually more than a new wax ring.
- Caulk that keeps cracking or separating at the seams. CGI units flex slightly with temperature swings, and our freeze-thaw cycles in Austin winters cause the shell to expand and contract. If the caulk cracks in less than a year, the gap between panels is too wide and needs a mechanical fix, not another bead of silicone.
- A persistent musty smell that never goes away. That’s mold in the cavity behind the surround. CGI panels look sealed from the outside, but water can travel behind them through the plumbing access. Once it’s in the wall, you need to open it up.
- Staining or mineral buildup you can’t scrub off. Austin’s hard water etches gel-coat finishes over time. Once the coating is compromised, the surface becomes porous and holds soap scum and minerals. Refinishing only lasts so long before you’re back to the same problem.
- Cracks around the drain or the tub apron. This signals stress on the unit itself, often from improper installation or a settling foundation. Austin’s clay-heavy soil moves seasonally, and homes in east Austin especially see more slab movement than the newer construction on the west side.
See the difference
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After
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AfterReplacement Cost & What’s Included
A full CGI bathroom remodel through Penhallow Remodeling Austin runs $9,000 – $28,000. The spread depends on four things: the size of the bathroom, whether we’re repairing water-damaged framing behind the walls, the fixture brands you choose, and whether the floor plan stays the same or gets rearranged. A small guest bath with a tub-shower replacement and standard Kohler or Moen fixtures lands closer to the low end, while a primary bathroom with a walk-in shower, Cambria quartz countertop, and moving plumbing lines pushes toward the top.
Every quote includes the tear-out, waterproofing with cement board substrate (the moisture-resistant layer behind your tile), the new fixtures, the finish work, and haul-away. And every price is written before we start. Not a range on the first day and a different number at the end. The number we hand you is the number you pay, unless you change the scope mid-project. That’s The Kingswell Way: say the price before the work, show up in the window we gave, leave the place cleaner than we found it. If something fails inside a year, our 365-Day Done Right Promise brings us back at no charge. Written, on every job.
DIY or Call Us?

There are a couple of things you can safely inspect yourself. Check the caulk lines around the tub and surround. Look for water stains on the ceiling below the bathroom. Pull the access panel and feel for dampness. Those tell you whether you have a problem. What you can’t safely do yourself, in most cases, is remove a CGI unit without damaging the wall framing around it. CGI tubs and showers are often set into the stud bay with a lip that gets nailed behind the drywall. Getting them out usually means cutting drywall, and if you cut through a plumbing line or electrical wire, you’ve turned a remodel into an emergency.
If the damage is limited to a single loose panel or a drain that won’t stop dripping, that can be a same-day fix and worth a call. For anything involving cracks in the shell, soft subfloor, or persistent mold smell, you’re looking at a partial or full replacement. Tell me what you need, I’ll tell you what it costs, and we’ll go from there. Call (325) 225-5429 and we’ll schedule the free estimate.
FAQs
Most CGI tubs and showers last 12 – 20 years in Austin’s climate, depending on water quality and whether the original install was done to spec. Hard water shortens the finish life; poor ventilation shortens everything else.
Minor issues like a failing drain assembly, a cracked access panel, or a single loose surround panel can often be repaired same-day. Structural cracks, failed waterproofing, or framing damage behind the unit almost always means replacement. Call (325) 225-5429 and we’ll tell you honestly which path you’re on.
A standard tub-to-shower conversion or surround replacement takes 3 – 5 working days. A full gut remodel with new tile, vanity, and fixtures runs 2 – 4 weeks depending on scope and materials. We give you a written timeline with the written price before anything starts.
We stock common drain assemblies, supply lines, and trim kits for CGI units on our trucks. Anything model-specific like a replacement surround panel or tub shell gets ordered once we verify compatibility. We handle that ordering for you as part of the job. We also work with KraftMaid cabinetry, Cambria quartz, and Silestone surfaces when your CGI replacement expands into a full remodel.
If your CGI bathroom is showing its age, call Penhallow Remodeling Austin at (325) 225-5429 for a free estimate. We’ll give you a written price, a defined arrival window, and a written guarantee before any work starts. A live person answers the phone, 24/7.
Written by Trevor Nash, Owner, Penhallow Remodeling Austin at Penhallow Remodeling Austin, serving Austin and nearby areas.


